Terms of Service

1. Agreement and who we are

These Terms of Service (the “Terms”) govern your access to and use of the DesignToRender website, web application and related services (together, the “Service”), operated by DesignToRender (“DesignToRender”, “we”, “us” or “our”). By accessing or using the Service, creating an account, or clicking to accept these Terms, you agree to be bound by them and by our Privacy Policy and Acceptable Use Policy, which are incorporated by reference. If you do not agree, you must not use the Service.

If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” refers to that organization.

2. What the Service does

DesignToRender is an AI visualization studio for architects and designers. Using automated and artificial-intelligence systems operated by third-party providers, the Service turns the files, images, sketches and prompts you submit (“Input”) into generated images, videos and other visual output (“Output”). Current features include, and may change over time:

• generating photoreal renders from a 3D model view, sketch or photo;
• upscaling renders to higher resolutions;
• changing or restyling materials and surfaces;
• creating isometric 3D views from 2D plans or sketches;
• editing selected regions of an image (masked fill and replacement);
• recording, saving and replaying cinematic walkthrough videos of your renders;
• organizing work into projects, layers, sets and versions, and sharing images through shareable links.

We may add, change, suspend or remove features, models and limits at any time. We may also enforce usage limits, rate limits and capacity restrictions to keep the Service reliable and secure.

3. AI-generated output

Output is created automatically by artificial-intelligence models, including models operated by third-party providers, based on your Input. Output is provided for visualization and creative purposes only. It may be inaccurate, incomplete, distorted or not to scale, and may not reflect real-world dimensions, structural feasibility, materials, lighting, building codes, zoning, safety or regulatory requirements. Output is not architectural, engineering, structural, surveying, legal or other professional advice, and must not be relied upon for construction, permitting, procurement, safety or any decision with financial, legal or physical consequences without independent verification by a qualified professional. You are solely responsible for reviewing, validating and deciding how to use any Output.

Some models apply automated safety filters, and a request may be declined, delayed or fail. AI systems can also produce output that is unexpectedly similar to existing works. We do not warrant that Output is accurate, original or non-infringing, and you are responsible for confirming that your use of Output is lawful in your context.

4. Accounts

You must be at least 18 years old, or the age of majority in your jurisdiction, and able to form a binding contract. You can register with an email address and password or, where offered, by signing in with a third-party identity provider such as Google. You agree to provide accurate information, to keep it current, and to keep your credentials confidential. You are responsible for all activity under your account. You may not create multiple accounts to evade limits, suspensions or bans. Notify us promptly at support@designtorender.com of any unauthorized use.

5. Plans, billing and refunds

The Service is offered on a free plan and on paid plans. The free plan includes a limited monthly number of renders, a lower maximum resolution, and Output that carries a watermark and is for personal, educational or evaluation use only. Paid plans (such as our Studio and Practice plans) unlock higher resolutions, additional features such as walkthroughs, and commercial use of your Output. Specific features, limits and prices are described at the point of purchase and may change.

Payments and subscriptions are processed by our third-party payment provider, Polar. By subscribing you also agree to Polar’s terms, and you authorize us and Polar to charge your payment method for all applicable fees and taxes. You can manage or cancel your subscription, and view billing history, through the customer portal we make available.

Unless stated otherwise, subscriptions renew automatically for successive periods at the then-current price until cancelled. You may cancel at any time, effective at the end of the current billing period; cancellation stops future charges but does not, except where required by law, entitle you to a refund for the current period or for unused capacity. Downgrading or cancelling may reduce your limits and remove access to paid features and to commercial-use rights for Output.

Except where a non-waivable law (including mandatory consumer-protection or withdrawal rights in your country of residence) requires otherwise, all fees are non-refundable and all sales are final. Where the law gives you a statutory right of withdrawal, you acknowledge that the Service supplies digital content and on-demand processing that begins immediately, and you request that performance begin during any withdrawal period. We may change prices on notice; changes apply to the next billing period. We may suspend or limit accounts with overdue amounts, chargebacks, or suspected fraud or abuse.

6. Your content and licenses

As between you and us, you retain all rights you hold in your Input. You represent and warrant that you own or have all necessary rights, licenses and permissions to submit your Input and to allow it to be processed by the Service, and that your Input and Output, and their processing, do not infringe or violate the rights of any third party or any law.

You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt (for technical purposes such as formatting, processing and transmission), and display your Input and Output, and to transmit them to the third-party model providers and infrastructure that operate the Service, solely to provide, secure, maintain and improve the Service and as described in our Privacy Policy.

Subject to your full compliance with these Terms and payment of all applicable fees, you own or are licensed the Output generated for you and may use it for your lawful purposes. Output generated on the free plan is watermarked and may be used for personal, educational or evaluation purposes only; commercial use of Output requires an applicable paid plan that grants it. To the extent any rights in Output cannot be assigned, we grant you a perpetual, worldwide, non-exclusive license to use it for those purposes. Rights to Output are subject to the rights of third-party model providers and applicable law, and may be limited or revoked for content created in breach of these Terms.

7. Sharing and shareable links

The Service lets you generate links that allow others to view your images without signing in. Anyone who has such a link can access the linked content, and these links do not automatically expire. You are responsible for deciding what to share and with whom, and for the consequences of distributing a link. Do not share links to content you want to keep private.

8. Acceptable use, monitoring and storage

Your use of the Service is subject to our Acceptable Use Policy. We may, but are not obligated to, monitor, review, filter, throttle or remove content and activity, and may decline to process any request, to operate the Service, enforce these Terms, prevent abuse and comply with law. To protect the Service we apply automated rate limits and abuse controls, which may temporarily or permanently restrict accounts that exceed them. We may set and change storage and retention limits, and may delete content as described in these Terms and our Privacy Policy.

9. Third-party services

The Service relies on and integrates third-party services, including AI model inference, database and storage hosting, payment processing, email delivery and IP-geolocation providers. We are not responsible for third-party services, their content, availability or practices, and your use of them may be governed by their own terms. We are not liable for any failure, delay, loss or damage caused by a third-party service.

10. Intellectual property

The Service, including its software, design, text, graphics and trademarks, is owned by us or our licensors and is protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, we reserve all rights, and you receive no license to our trademarks. You may not reverse engineer, decompile, scrape, or attempt to extract the underlying models, source code, weights or training data, or use the Service or Output to build or train a competing product, model or service. Any feedback you provide may be used by us without restriction or obligation.

11. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend, restrict or terminate your access, in whole or in part, with or without notice, if we reasonably believe you have violated these Terms or the law, for security, legal or operational reasons, or to protect the Service or others; accounts may be placed in a suspended or banned state, automatically or by us. On termination, your right to use the Service ends and we may delete your account and content, subject to our Privacy Policy and legal retention requirements. Provisions that by their nature should survive termination will survive, including ownership, disclaimers, limitation of liability, indemnity and dispute provisions.

12. Disclaimers

The Service and all Output are provided “as is” and “as available” without warranties of any kind. To the maximum extent permitted by law, we disclaim all warranties, express, implied or statutory, including merchantability, fitness for a particular purpose, title, accuracy and non-infringement. We do not warrant that the Service will be uninterrupted, secure or error-free, that stored content will not be lost, or that Output will be accurate, reliable, original or meet your requirements. You are responsible for keeping your own copies of important Input and Output. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you, and nothing in these Terms limits warranties or rights that cannot be limited under applicable law.

13. Limitation of liability

To the maximum extent permitted by law, in no event will DesignToRender or its owners, employees, suppliers or licensors be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, content, goodwill, business or anticipated savings, or for the cost of substitute services, arising out of or relating to the Service or Output, whether based in contract, tort, negligence, strict liability or otherwise, even if advised of the possibility of such damages.

To the maximum extent permitted by law, our total aggregate liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amounts you paid to us for the Service in the three months immediately preceding the event giving rise to the liability, or (b) fifty US dollars (US$50). These limitations apply to the fullest extent permitted by law and do not exclude or limit liability that cannot be excluded or limited under applicable law, such as liability for death or personal injury caused by negligence, fraud, or, where applicable, the mandatory rights of consumers.

14. Indemnification

To the extent permitted by law, you agree to indemnify, defend and hold harmless DesignToRender and its owners, employees, suppliers and licensors from and against any claims, damages, liabilities, losses, costs and expenses (including reasonable legal fees) arising out of or related to your Input, your Output, content you share, your use of the Service, or your breach of these Terms or the law.

15. Changes to the Service and these Terms

We may modify, suspend or discontinue any part of the Service at any time. We may also update these Terms from time to time. When we make material changes, we will take reasonable steps to notify you, such as posting the updated Terms with a new effective date or notifying you in the Service. Changes are effective when posted unless stated otherwise. Your continued use of the Service after changes take effect constitutes acceptance.

16. Governing law and disputes

The Service is offered internationally. These Terms and any dispute relating to them or the Service are governed by the laws of the jurisdiction in which DesignToRender is established, without regard to its conflict-of-laws rules, and without prejudice to the mandatory consumer-protection laws of your country of residence. Nothing in this section deprives you of the protection of mandatory provisions of the law of your place of residence (including, as applicable, in the European Union, the United Kingdom, Turkey or your home state).

You and DesignToRender will first try to resolve any dispute informally by contacting us at support@designtorender.com. To the extent permitted by law, any unresolved dispute will be subject to the exclusive jurisdiction of the competent courts of the place where DesignToRender is established; however, if you are a consumer, you may also bring proceedings, and may be sued, in the courts of your country of residence where mandatory law so provides. Where binding arbitration or alternative dispute resolution is required or permitted by applicable law, it applies accordingly. To the extent permitted by law, disputes will be resolved on an individual basis and not as part of a class or representative action.

17. General

These Terms, together with the Privacy Policy and Acceptable Use Policy, are the entire agreement between you and us regarding the Service and supersede prior agreements. If any provision is found unenforceable, it will be limited or severed to the minimum extent necessary and the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control. Notices to you may be given through the Service or by email.

18. Contact

Questions about these Terms can be sent to support@designtorender.com.